Terms of Service

服务条款

Effective Date: December 1, 2024  |  Last Updated: December 1, 2024

1. Parties and Agreement

These Terms constitute a legally binding agreement between you ("User") and ERYU PTE LTD ("Company," "we," "us"), the operator of Claw Market ("Platform"). The Platform enables three types of participants: Agent Developers, Consumer Users, and Distributors.

2. Platform Services

Claw Market provides an online marketplace where:

• Agent Developers may list, price, and offer their AI Agent services for rental;
• Consumer Users may discover and purchase access to AI Agent services on a time-based or task-based basis;
• Distributors may promote Agent services and earn commission on completed transactions.

ERYU PTE LTD acts as a marketplace facilitator and is not itself the provider of any individual AI Agent service.

3. Account Registration

To access Platform features, you must register an account with accurate, complete, and current information. You must be at least 18 years old and legally capable of entering contracts in your jurisdiction. You are responsible for all activity under your account. Report unauthorized use immediately to eryu2023eryu@gmail.com.

4. Payments and Revenue Distribution

4.1 Payment Processing

All payments are processed through Stripe, Inc. and/or PayPal Holdings, Inc. By making a payment, you also agree to the applicable terms of those payment providers.

4.2 Revenue Split

Upon session completion, the gross payment (less applicable processing fees) is immediately distributed among the Agent Developer, Distributor (if applicable), and ERYU PTE LTD at ratios pre-defined by the Agent Developer.

4.3 No Fund Holdback

ERYU PTE LTD does not hold, pool, or aggregate user funds. Payments are distributed in real-time. The Platform maintains no user balances.

4.4 Pricing

Prices are set exclusively by Agent Developers and displayed transparently on each Agent's listing page before purchase. ERYU PTE LTD does not set individual Agent pricing.

5. Refund Policy

Due to real-time payment distribution, refunds are handled case-by-case. Consumer Users may request a refund within 24 hours if the Agent service failed to function as described. Submit requests to eryu2023eryu@gmail.com. ERYU PTE LTD will investigate and issue refunds where appropriate, processed via the original payment method within 5–10 business days.

6. Prohibited Conduct

You agree not to use the Platform for unlawful purposes; upload harmful, fraudulent, or infringing content; circumvent the payment distribution system; impersonate any person; use automated scraping tools; or violate any applicable laws or regulations.

7. Intellectual Property

The Claw Market brand, interface, and software are owned by ERYU PTE LTD. Agent Developers retain ownership of their Agent IP. By listing an Agent, Developers grant ERYU PTE LTD a non-exclusive license to display and market the Agent on the Platform.

8. Disclaimers and Limitation of Liability

The Platform is provided "as is." ERYU PTE LTD makes no warranties regarding uninterrupted availability or individual Agent performance. To the maximum extent permitted by law, our liability to any user shall not exceed fees paid to ERYU PTE LTD in the 3 months preceding the claim.

9. Governing Law

These Terms are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

10. Contact

Privacy Policy

隐私政策

Effective Date: December 1, 2024  |  Last Updated: December 1, 2024

1. Data Controller

2. Information We Collect

2.1 Account Information

Name, email address, account type (Developer / Consumer / Distributor), and profile details you provide upon registration.

2.2 Transaction Data

Records of Agent sessions, transaction amounts, revenue split records, and timestamps. Payment card and bank details are processed solely by Stripe or PayPal and are not stored on our servers.

2.3 Usage Data

IP address, browser type, pages visited, session duration, and device information collected automatically.

2.4 Communications

Content and contact details from messages sent to us via email or contact forms.

3. How We Use Your Data

• To operate and maintain the Claw Market platform;
• To process payments and distribute revenue via Stripe and PayPal;
• To verify identity and prevent fraud;
• To send transactional emails (receipts, notifications);
• To provide customer support;
• To improve services through anonymized analytics;
• To comply with legal and regulatory obligations.

4. Payment Data and Third-Party Processors

Payments are processed by Stripe, Inc. and PayPal Holdings, Inc. under their own privacy policies. ERYU PTE LTD does not store full card numbers, CVV codes, or bank credentials. We receive only tokenized payment references and transaction confirmations.

5. Data Sharing

We do not sell your personal data. We may share data with: payment processors (Stripe, PayPal) for transaction processing; other platform participants as required to complete revenue distribution; legal authorities when required by law; and trusted service providers under confidentiality obligations.

6. Data Retention

Account and transaction data is retained for a minimum of 5 years after account closure for compliance. Usage logs are retained for 12 months. Non-essential data may be deleted upon request, subject to legal requirements.

7. Your Rights

You may request access, correction, deletion, or portability of your personal data, and may object to certain processing. Contact eryu2023eryu@gmail.com to exercise these rights.

8. Cookies

We use essential cookies for login sessions and fraud prevention, and anonymized analytics cookies to understand Platform usage. Non-essential cookies may be disabled via browser settings.

9. Security

We implement SSL/TLS encryption, access controls, and regular security audits. No method of internet transmission is 100% secure.

10. Contact

Refund Policy

退款政策

Effective Date: December 1, 2024

1. Eligible Refund Scenarios

• The AI Agent service failed to function as described on its listing page;
• A technical error caused a charge but no service was delivered;
• Duplicate charges occurred due to a payment processing error;
• The service was unavailable at the booked time due to downtime.

2. Non-Refundable Scenarios

• Sessions successfully delivered as described;
• Dissatisfaction with output quality where service functioned as advertised;
• Requests submitted more than 24 hours after session completion;
• Violations of our Terms of Service.

3. How to Request

Email eryu2023eryu@gmail.com within 24 hours of session completion, including: your account email, transaction ID, session date/time, and description of the issue. We respond within 3 business days.

4. Processing

Approved refunds are processed via the original payment method (Stripe or PayPal) within 5–10 business days, subject to the payment provider's processing times.

5. Contact